Hi All,

I'm in a relatively new Head of People position at a remote software company that have grown by 50% in a year, with a third of employees being based in the US.

As part of getting to know the team, it's come to my attention that some of the US employees feel, for want of a better phrase, like the poor cousins in relation to the people team output and expertise (which makes sense, being a UK based company with business support functions based in the UK and everyone being new to all of the changes! We do however have payroll/employment support from a US 3rd party).

I'm planning on holding a "roundtable" discussion to understand what kind of issues & annoyances they have - one example so far is that we haven't given clarity on when the UK bank hols are, so they don't know when we're off (luckily a quick fix). I think the issues will be more around around communication, visibility and general culture.

I'm just wondering if anyone has gone through a similar journey? What do you do to ensure that global employees feel visible and part of the core team? Especially in a remote environment. Any and every tip, thought or idea is welcome to start me off on this project :)

Thanks,

Shelley