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Interview question about experience of complex ER cases

Emiah Brown

Hi all,

I have noticed that alot of employers are looking for experience in complex ER cases when applying for HR Officer/ HR Advisor roles. Please can you advise what sort of things are they looking for and how do you go about answering interview questions for it. e.g please can you talk me through a ER case you recently been involved in?

not sure the best way to answer this or what they are looking for. I work in a highly secure environment and have signed the official secrets act. How much detail do they expect from a candidate? What's the best way to answer a question like this?

Other than experience at work, what other ways can you recommend gaining ER case experience?

Thanks for your help.

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  • The question may be along the lines of 'tell us about the most complex disciplinary/grievance case you have been involved in. What did you do? What was the result and what would you do differently in the same situation arose in the future?' So your answer is very general and does not include dates, names, company name, address, etc. The interviewer will be looking for the level of case that you think is complex, what your involvement was, that you followed a proper procedure and what you learned from it.
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  • The question may be along the lines of 'tell us about the most complex disciplinary/grievance case you have been involved in. What did you do? What was the result and what would you do differently in the same situation arose in the future?' So your answer is very general and does not include dates, names, company name, address, etc. The interviewer will be looking for the level of case that you think is complex, what your involvement was, that you followed a proper procedure and what you learned from it.
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