Hello
I am Paul Carter, a writer for HR Zone http://www.hrzone.com/profile/paul-carter . We all want to work at a company rated as a 'great place to work', but can HR advisers develop the necessary skills at a company where everything is perfect?
I am writing an article about the benefits of HR advisers dealing with conflict, business threats and personnel problems, as I feel that HR advisers can only master their role if they are always dealing with difficult situations and difficult people.
Although managers have to manage, HR is moving out of the buffer zone to become more involved in managing employee relations and change management campaigns. I would be grateful for any contributions from people who have learnt essential skills from dealing with difficult situations, such as dismissals, redundancies, industrial action, restructures and any other employment disputes. It may have felt like a nightmare experience at the time, but is it now your prime example of your expertise at interviews?
Please maintain confidentiality when sharing.
Thank you
Paul
