How do people get past the barrier of ‘at level experience’

I used to post here over seven years ago, and was subsequently in contact with a regular contributor from here by email. 

In short, I have now been an HR Administrator for over a decade, done all of my CIPD studies but could never get any further in the profession due to the above barrier.

That barrier still remains rigidly in place a decade on and being an HR Administrator has now developed for me into being a long term career within its own right. It is impossible in my circumstances to go any further as a result of it. 

How do other people manage to get around it or is it just one of those things in the adult world that we can’t always get what we want, things to go our own way, and you either have what it takes to do higher level jobs or not? 

Ultimately, if this now goes on permanently and long term for my entire career until retirement or decades, despite my CIPD studies, would I essentially be viewed as a never has been?

I can also show you all the email responses over the years if you like and they all say the same thing, namely that above an entry level role, we no longer train and either expect or require pre-existing relevant at level experience.

I could never get around that catch 22 it’s now developed overtime to this:

(1) I don’t have and can’t get the experience.

(2) I don’t and can’t meet the essential criteria or minimum requirements even if I have my studies and longevity of HR experience as an Administrator.

Did I essentially get caught in something in terms of how the whole system and labour market works and thinks which can be near impossible to break and no one has had any real answers to or solutions for over the years?

I tried all of their suggestions, but a decade on its still just exactly the same. 

Or is the the saying correct that ‘if it doesn’t open, it’s not your door’?

Finally, if you had such a scenario, would you consider switching careers? I am 52 now and happy to work to 92, health permitting, so on paper still have another 40 years, but have a also reached a tricky age as well, being an HR Administrator from 42-52 as it never happened and worked out for me in terms of any advancement at all? 

  • What experience, exactly, have you not been able to obtain in ten years as an administrator that would stop you being qualified for a role as an advisor? Surely, you must have had exposure to case management, formal hearings, resolving employee queries and suchlike in all that time? Even if you have only been an observer/note-taker you must have formed opinions on what good case handling looks like and seen mistakes to learn from.

  • Hi Andre

    My question would be around your development meetings with your manager - are you clear about the experience you're looking to gain, and are they supportive of you gaining it? I am always looking at how I can involve and engage staff at an earlier point in their HR careers, to give them experience and new skills. It's hard for us to know whether you're being kept at a level that suits the organisation (good administrators can be gold dust), or whether they have other reasons as to why they aren't giving you the opportunities. Can you ask?

    Do you have any volunteering opportunities? It's a different way to develop experience but equally valid. 

    Good luck.

    Nina

  • What opportunities have come up at your organisation in these 10 years - do they hire to Advisor level and above? Or is it externally that you are looking and are receiving this feedback?

    If your organisation has hired to Advisor level or similar in the time that you have been there, I would suggest asking some pretty direct questions about your feedback and being really open to it. It might take some bravery. If you haven't already received the feedback you need, you may need to be courageous enough to say something along the lines of "I want to progress. I believe I have made it clear to you that I want to progress. There have been opportunities for me to progress and it hasn't happened yet. I don't know why - you may feel you have given me the feedback as to why but for whatever reason, I don't feel I know it. So I know this may be difficult for me to hear, but I want you to tell me clearly and directly why I have not yet progressed". It may be that someone has been holding back the feedback believing they are protecting your feelings - when actually that's having a significant negative effect for you overall.

    If there haven't been any opportunities internally, I'm intrigued to know what the essential criteria/minimum requirements externally are that you are perceiving. 10 years working in HR with a level 5 CIPD should be more than enough to secure an interview

  • Hi Andre and welcome back

    I'd have to agree with Robey - unless you work in an organisation with very rigidly defined duties, it's usually possible to identify some development opportunities, even if you have to go out and ask for them.  As Sophie and Nina have suggested, try talking to your manager about what opportunities there might be - for example taking minutes in HR meetings, shadowing advisers, taking on a HR project, updating a policy, offering to do something that you've spotted that no one else has the time to do.  These are all good ways to gain experience and show your keenness to progress.  Have you tried coaching or being mentored to see if that helps you identify what is holding you back?  

  • Well discussed, Jacqueline.

    I also agree to the points you raised. This is an issue many people quietly struggle with. Ten years in HR admin, plus CIPD study, absolutely isn’t a “never has been”. It shows commitment, resilience and depth. Some people progress by taking on stretch tasks, projects or secondments rather than formal role changes, while others move sideways into specialist areas where transferable skills carry more weight. I believe Andre still has options, as there's no single path, and certainly more room for development.


  • That's a really good point, Cristine, about looking at sideways steps into specialist areas.  Reward, HR Systems, etc are all good areas where an experienced, organised person with lots of HR admin experience can add value and flourish.  Progressing in HR doesn't just have to be about employee relations or business partnering.

  • Hi Andre, thank you for your post.  There is some great advice and support here from the community.

    As a member you also have access to various support services which may help you with next steps in your career.

    Finding a mentor on the member-to-mentoring programme as Jacqui mentioned may be helpful.  It's always helpful to have someone to explore next steps, set goals and sound things out with.   You can find out more and register here CIPD member to member mentoring programme | CIPD.

    H
    ere are a list of some other resources that you might find helpful such as connecting with you local branch or career pathways and toolkit (+) CIPD Supporting Resources - Welcome and introductions - Student Community - CIPD Community

    Sending you lots of best wishes!

  • Hi Andre
    I have to agree with Nina that good administrators are like gold dust.  However you need to 're-brand' yourself - yeah I know, not my favourite either but alas image seems to be everything these days...

    So how about 'People Ops' - that blend of knowing good / bad processes, how to streamline them, how to work with HR systems, automate, digitise, remove unnecessary steps and save the company MONEY.

    People Ops is the stuff that has to get done but is fairly routine, but heaven forbid it doesn't run smoothly.

    Given you've been in the role for 10 years, you are probably blind to it, the difference you make and the money that you save.

    Use your favourite AI to be your 'expert coach/mentor' on this rebrand and see where you get to. 

    Always happy to chat as I'm also in a similar field with HR systems.

    Best of luck with it all