Level 5: influence, negotiation and persuasion

Hi all, 

LEVEL 5 DIPLOMA UNIT 1 SUMMATIVE

Please can someone break the following down into simple terms. I for some reason just can not get my head around examples of how I have applied influence, applied persuasion and applied negotiation.  

I have read a few models French and Raven, Cialdini etc but this just is not making sense in my brain!!! 

Any pointers would be gratefully received.  

Once I get this sorted I can submit it and move on!

Thank you in advance

Mairi. 

Parents
  • Opinion follows. Apply salt to taste. Your mileage may vary.

    It's a question of the power dynamic involved in each.

    Where the power dynamic is in your favour, you use influence.

    Where it is in the other party's favour, you use persuasion.

    Where it is equal, you use negotiation.

    Imagine a set of scales with the object of moving weight to achieving equilibrium. When you use influence, you are the heavier side and you pass weight to the lighter side. When you use persuasion, you are the lighter side and you draw weight from the heavier side. When you use negotiation, both sides are equal and must exchange equal weight.

    Note that although this can refer to differences in status, it doesn't have to. A power dynamic is responsive to circumstances. This is the point behind unions, after all. Get enough workers together and they have the power to negotiate, because they are, collectively, equal in power to their notional superiors.
  • Oh my GOD this has been SO helpful!! Thank you!
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