Completely messed up weekly payroll run in my first week in new job...

I started a new role in HR last week but it has been hell.  Part of my new role has been to input weekly hours into SAP (I have never worked in payroll before).  During  my first week of doing this I had no one peer checking my work and the codes I have used were wrong.  I ended up paying people for absence when it should have been unpaid - this has now been rectified and now I worried I've also not used the correct coding for unauthorized absence - instead logging this as authorized unpaid (although we would have sent RTW forms out for these during the week because it was another team member actioning these).  I am just sitting tight and hoping that no further issues don't come to light when the staff get their payslips but i have found the whole experience really stressful.  I am determined to do next week's correctly but I am just worried about this week's mess as it was my first time and I look totally incompetent .

The General Manager even came to talk to me about it - should I just quit now?  I feel like total rubbish and the lady who trained me (we are the only 2 in the office) has told me not to worry because things can be rectified but I feel like a failure already - I nearly fell asleep at college last night cos I've been awake worrying all night, since I pressed the button to submit payroll.  

Parents
  • HI Lesley
    Don't quit. If you haven't worked in payroll before and only started its certainly not your fault. You should not have been left to complete on your own anyway so I think your line manager needs to take some of the responsibility.
    In my last job I was responsible for payroll and my first one I completely forgot to pay someone and like you paid someone who was off as I didn't know they were off. Managers again presuming HR are psychic.
    With the help of another colleague we managed to get it all sorted out but like you I felt awful at the time.
    I was there over 4 years and even towards the end I would still make the odd mistake but I knew how to quickly correct with out getting myself in a tizzy. Believe me this time next year you will be laughing about it.
    Take Care
    T
Reply
  • HI Lesley
    Don't quit. If you haven't worked in payroll before and only started its certainly not your fault. You should not have been left to complete on your own anyway so I think your line manager needs to take some of the responsibility.
    In my last job I was responsible for payroll and my first one I completely forgot to pay someone and like you paid someone who was off as I didn't know they were off. Managers again presuming HR are psychic.
    With the help of another colleague we managed to get it all sorted out but like you I felt awful at the time.
    I was there over 4 years and even towards the end I would still make the odd mistake but I knew how to quickly correct with out getting myself in a tizzy. Believe me this time next year you will be laughing about it.
    Take Care
    T
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