Completely messed up weekly payroll run in my first week in new job...

I started a new role in HR last week but it has been hell.  Part of my new role has been to input weekly hours into SAP (I have never worked in payroll before).  During  my first week of doing this I had no one peer checking my work and the codes I have used were wrong.  I ended up paying people for absence when it should have been unpaid - this has now been rectified and now I worried I've also not used the correct coding for unauthorized absence - instead logging this as authorized unpaid (although we would have sent RTW forms out for these during the week because it was another team member actioning these).  I am just sitting tight and hoping that no further issues don't come to light when the staff get their payslips but i have found the whole experience really stressful.  I am determined to do next week's correctly but I am just worried about this week's mess as it was my first time and I look totally incompetent .

The General Manager even came to talk to me about it - should I just quit now?  I feel like total rubbish and the lady who trained me (we are the only 2 in the office) has told me not to worry because things can be rectified but I feel like a failure already - I nearly fell asleep at college last night cos I've been awake worrying all night, since I pressed the button to submit payroll.  

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  • Thank you all for your comments - they've really helped!! I've been inputting hours everyday this week to get used to the system and I've been given a definitive list of codes to use too. Payslips go out tomorrow so I'm going to be scared of my own shadow all day incase something else comes to light. I'm going in early on Monday (we have to press the button by 10am which was part of the problem last week because I had to phone IT, first thing) - so aswell as owning up to my error, I feel I am taking steps so it doesn't happen again. It's difficult because our team work from different offices and I'm trying to learn a generalist role, using a new system from scratch. I've got loads of other stuff I need to learn - I've covered off absence, probation and processed a new starter this week but we are snowed under - I really want the job to work - my old role was just looking after onboarding in a call centre which I absolutely hated. I felt so happy leaving work early to go to college this week!! I'm learning recruitment next week - talk about learning curve!!....if I can just survive the next few weeks then hopefully things might just work out but I never want to feel like this again - I feel so stressed.
  • Lesley... welcome to the Community where you are among friends. 

    Remember, you are not alone and there are always people who have 'been there before you' - in this case, Gemma and Callum spring to mind, so do have a read through these threads:

    www2.cipd.co.uk/.../64210

    http://www2.cipd.co.uk/community/discussion-forum/hr_strategy_and_function/f/38/t/68192

    Thanks to everyone who has responded to support Lesley. Group hug.

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