I wondered if any of the forumites had encountered aversion/resistance to introducing policies and procedures and, if so, what arguments you used to overcome this resistance? What were the killer arguments in favour that won people over?
I wondered if any of the forumites had encountered aversion/resistance to introducing policies and procedures and, if so, what arguments you used to overcome this resistance? What were the killer arguments in favour that won people over?
(Perhaps what is needed is a policy for writing policies, David?) :-)
Joking aside, I agree.
Policies are a statement of what you intend to happen: e.g. "We will maintain a healthy and safe workplace", or "The Company will not tolerate discrimination"
Procedures are a statement how you will make that happen, compliant with law and in context with the specific workplace.
A confused conglomeration of the two is a disaster waiting for someone to perpetrate it.
If you don't need to state either, and have enough disasters to cope with, you don't need a policy.
(Perhaps what is needed is a policy for writing policies, David?) :-)
Joking aside, I agree.
Policies are a statement of what you intend to happen: e.g. "We will maintain a healthy and safe workplace", or "The Company will not tolerate discrimination"
Procedures are a statement how you will make that happen, compliant with law and in context with the specific workplace.
A confused conglomeration of the two is a disaster waiting for someone to perpetrate it.
If you don't need to state either, and have enough disasters to cope with, you don't need a policy.