Things you wish you knew

Hi All, I qualify for my CIPD Level 3 in June, I have worked as an account manager for 15 years but have always had a keen interest in HR so have finally taken the jump and landed my first HR role which I start in a few weeks!

I'm thrilled to be starting this new chapter in my career, I've thoroughly been enjoying my studies and taking as much in as possible however I would like to be as prepared as possible going into my new role!

for all those working in a HR Advisor role, could you please share any words of advice you wish you had been given, or would go back and tell yourself when first starting out?

Thanks for you time!

Lee. 

  • Hello again, Lee... it has been great to see this thread flow, but now seems to be a good time to share this discussion from 18 months ago, which I think complements your thread.

    I asked if people could turn back the clock and start again, would they choose HR? Some truly fascinating stories emerged (which have so far been viewed over 40,000 times).

    Working in HR? If you could start again, would you?

  • Hi Lee
    Congratulations on your new role.
    The fact that you have worked hard and are gaining your CIPD level 3, shows that you can do this. Your new employers have thought this too.
    Is someone going to mentor you in within the company? Is the department you are going to work in the only HR department? Network, find and ask questions, never be frightened to ask, remember everyone starts somewhere.
    Also don't forget that you have a great tool here with CIPD, attend as many events and no day is ever the same in HR. :)
  • Keep an open mind, listen to all sides before making a decision
    Build trust and respect and be honest
    I always think "how would it affect me", especially when dealing with any change
    Treat people like people not numbers
  • Well done Lee! I echo all the previous comments but would also say keep your business mind which you will have picked up from account management. This is a huge advantage so use it. Secondly, spend as much time with other HR people in your organisation. I'm almost 4 years into my HR career and have undoubtedly only developed so much due to the coaching from others in my department. I also think a huge area of focus for an advisor would be process improvement on the transactional side. Not only will this build your reputation, it will free up your time for more value add activities. Best of luck!
  • Treat all employee who you come into contact with with the respect that is due to them - including those that are facing allegations of gross misconduct.
    Develop the ability to communicate effectively with staff at all levels of the organisation (from the cleaners down to the directors!).
  • I remember many years ago, going through a particularly difficult dismissal and subsequent tribunal claim where the person in question had lied about things I found hard to stomach. Afterwards I commented to a (much wiser) trustee that I would never again trust anything said to me if I'd not checked it myself.

    She said no - that if you started to believe that everyone will lie to you, then you've lost something of yourself in the process and that you can't do this job any more. Trust in people, because they are mainly good - check what you can where it's reasonable (definitely - that's just sensible practice), but when you find yourself in one of those difficult situations where you despair of the actions a person has taken, remember it's them that is the anomaly and that most people are brilliant. In this job you tend to have more to do with the challenging types, but you need to bear in mind that they are not the norm.