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Analytics to measure Productivity

Natasha

Hi Everyone

I'm wondering which units organisations use to measure productivity and therefore engagement.

At the moment, we're using absenteeism but I was keen to find something more effective to measure and therefore address changes in engagement.

Thanks

Parents

  • As others have intimated, you really need to define what "productivity" means in your business in order to be able to select units of measurement that are relevant. David rightly identifies the number of people (and implicitly, the amount of time) needed to produce x units of goods in a production environment; in consultancy or engineering design services it is more likely to involve the proportion of worked time that is billed to customers.
    As regards engagement, the only measures that seem to provide some degree of tested correlation involve surveying staff on this subject. To date I haven't seen an "engagement meter" that has been proven to work.
    I agree with what others have said which I would paraphrase as "correlation is not causality". i.e. more whip strokes will produce more effort on pulling the oars, but that us by no means an indicator of engagement.

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  • As others have intimated, you really need to define what "productivity" means in your business in order to be able to select units of measurement that are relevant. David rightly identifies the number of people (and implicitly, the amount of time) needed to produce x units of goods in a production environment; in consultancy or engineering design services it is more likely to involve the proportion of worked time that is billed to customers.
    As regards engagement, the only measures that seem to provide some degree of tested correlation involve surveying staff on this subject. To date I haven't seen an "engagement meter" that has been proven to work.
    I agree with what others have said which I would paraphrase as "correlation is not causality". i.e. more whip strokes will produce more effort on pulling the oars, but that us by no means an indicator of engagement.

Children