Ageism in recruitment

I want to ask what HR professionals really think about a company creating it EVP employee value proposition with the exclusive aim of attracting and retaining younger workers or creating an employer of choice package which works to retain them whilst not retaining the older workforce - do you think that having this as an explicit HRM policy and approach, overtly discussed, written about and planned for, is actually discriminatory? As a trainer of CIPD programmes for 30 years ive often come across research which talks about characteristics of younger and older workers and documents about X Y generations compared to the milleniells etc and I can udnerstand the need to consider succession planning in an ageing company workforce but to find HRM proactively using this to create barriers to our ageing population in tihe workforce, Seems too close to discrimination to me????  Id be grateful for any feedback! :-) 

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  • I think this is potentially a more subtle issue than at first appears.  To take the OP at face value:

    employee value proposition with the exclusive aim of attracting and retaining younger workers or creating an employer of choice package which works to retain them whilst not retaining the older workforce

    Yes, discriminatory on an illegal level because as expressed it focuses on age.  However, I wouldn't expect such an EVP to actually focus on age but, rather, on behaviours and priorities that, at first glance, appear to prioritise younger people but which actually is more to do with prioritising certain attitudes and values.

    For example, let's suppose that you're a manufacturer of upper-level high street fashion.  Your clothes are predominantly worn by people in the 16-28 age bracket.  You offer discounts on purchases to your employees.  That's an EVP element that prioritises an attitude (a desire to wear a particular fashion brand) found more prevalently among the younger age bracket.  But there's nothing in it to prevent older employees from wearing the same clothes.

    Or perhaps you elect to provide daily internal promotions through TikTok - an app almost exclusively used by under-30s.  This appeals more to those within the younger age bracket who are more likely to already be engaged with this app and its content.  But that doesn't stop older employees from using it.

    It is mistaken to assume that younger people behave in one way and older people behave in another.  Populations may behave in certain ways, but we deal with individuals.  If you have a corporate brand and EVP that emphasizes early technology adoption, digital communities and short-burst/low-friction interactions, that will certainly mould your workforce into one that tends to share attitudes and preferences with younger populations but it doesn't automatically mean that your workforce will be young or that your propositions are illegal.

  • very interesting thoughts - thank you - how do you think through this quandary with regards to succession planning? the company has an ageing workforce with no real way to attract and retain 'younger workers' and so the succession is a real risk to them - is there any way this can be couched in terms which are not discriminatory? i find this approach uncomfortable but do recognise the issues and risks of the business - so how do we ethically address this in HRM?
  • the company has an ageing workforce with no real way to attract and retain 'younger workers' and so the succession is a real risk to them

    First, you need to tackle the assumption that the solution to an ageing workforce is younger workers.

    What is the average length of service at the company?  If it's more than five years, you're in a minority.  The modal average length of service of an employee is now around 3 years.  So if you're doing succession planning, it needs to start from the assumption that your successors are only going to be in place for 3 to (at best) 5 years.  Once you get your head around that idea, age immediately ceases to be a priority in recruitment terms.  In fact, a 50-year-old is far more likely, statistically, to give you 5-10 years service from an appointment, whilst a 20-something is more likely to stick around no more than 2 years.

    So check your assumptions, to start with.

    If, having done so, you find that it's not just length of service but, say, skills and attitudes that your leadership associates with "young people", then think about that.  If it's particular technical skills you're looking for, talk to local colleges or apprenticeship providers.  If it's attitudes, then define them and build a campaign around the attitudes, not the age.

    Meanwhile, if retention is a concern, look at culture, flexibility, appeal to women and minority groups (who are more likely to stay longer at an organization that treats them fairly) and the use of technology.

    We're coming out of lockdown with a better understanding than ever before of how much can be achieved without needing to be in the office every day or even every week.  This ought to encourage companies to throw a wider recruitment net by accommodating more remote and flexible working concepts, and more employees are going to be looking for such working.

    That said, we're also about to enter a time of record unemployment as hundreds, if not thousands, of companies make large sections of their workforces redundant as the government winds down the CJRS with no sign of an up-tick in many industries' earnings.  So you could be spoiled for choice and not have to worry about any of this.

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  • the company has an ageing workforce with no real way to attract and retain 'younger workers' and so the succession is a real risk to them

    First, you need to tackle the assumption that the solution to an ageing workforce is younger workers.

    What is the average length of service at the company?  If it's more than five years, you're in a minority.  The modal average length of service of an employee is now around 3 years.  So if you're doing succession planning, it needs to start from the assumption that your successors are only going to be in place for 3 to (at best) 5 years.  Once you get your head around that idea, age immediately ceases to be a priority in recruitment terms.  In fact, a 50-year-old is far more likely, statistically, to give you 5-10 years service from an appointment, whilst a 20-something is more likely to stick around no more than 2 years.

    So check your assumptions, to start with.

    If, having done so, you find that it's not just length of service but, say, skills and attitudes that your leadership associates with "young people", then think about that.  If it's particular technical skills you're looking for, talk to local colleges or apprenticeship providers.  If it's attitudes, then define them and build a campaign around the attitudes, not the age.

    Meanwhile, if retention is a concern, look at culture, flexibility, appeal to women and minority groups (who are more likely to stay longer at an organization that treats them fairly) and the use of technology.

    We're coming out of lockdown with a better understanding than ever before of how much can be achieved without needing to be in the office every day or even every week.  This ought to encourage companies to throw a wider recruitment net by accommodating more remote and flexible working concepts, and more employees are going to be looking for such working.

    That said, we're also about to enter a time of record unemployment as hundreds, if not thousands, of companies make large sections of their workforces redundant as the government winds down the CJRS with no sign of an up-tick in many industries' earnings.  So you could be spoiled for choice and not have to worry about any of this.

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