Coarse and inappropriate behaviour in the workplace

Our team of staff have approached their senior manager to complain about a middle manager and their behaviour.

It surrounds different aspects of farting and belching in front of both the staff and clients, leaving the toilet in a terrible state and rendering them unusable as well as talking during lunch breaks with her mouth full and consequently spitting food at them. More significantly they have mentioned that there are conversations of a sexual nature which are deemed they are finding significantly difficult to be part off.  Other issues surround being undermined in front of clients, treating the team with contempt and just being bullish in her manner.  

They have tried to raise this with her but unsuccessfully. So they have now escalated it further. What process needs to be undertaken to deal with this and what advice would you give to have this addressed asap.  

Parents
  • Grim.

    My first thought too was is this a new thing or have they always been like this and I can see that they have indeed always been like this, so as the new HR person people are crying out to you for help as nothings been done about it before (effectively) I assume?

    If they have had words with the person before it makes the opening conversation *for their manager* a little easier to approach. In your shoes I'd guide their manager through opening the conversation again, referencing previous discussions, nothings improved etc, are there any underlying issues do they think that they need support with etc - if no, then a very firm "these are not what we feel are socially accepted workplace etiquette practices, especially as they are impacting on others and some have potential to stray into sexual harassment (with the inappropriate comments being mentioned before and continuing to make others uncomfortable) so address this immediately to avoid it having to go any further."
Reply
  • Grim.

    My first thought too was is this a new thing or have they always been like this and I can see that they have indeed always been like this, so as the new HR person people are crying out to you for help as nothings been done about it before (effectively) I assume?

    If they have had words with the person before it makes the opening conversation *for their manager* a little easier to approach. In your shoes I'd guide their manager through opening the conversation again, referencing previous discussions, nothings improved etc, are there any underlying issues do they think that they need support with etc - if no, then a very firm "these are not what we feel are socially accepted workplace etiquette practices, especially as they are impacting on others and some have potential to stray into sexual harassment (with the inappropriate comments being mentioned before and continuing to make others uncomfortable) so address this immediately to avoid it having to go any further."
Children