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What would make this Community easier for you to use?

Steve Bridger

Hello.

We know that the Community platform has not been as stable as we'd have liked since December (which we're continually working to improve)... but looking beyond the technology... we'd welcome your insight to help us identify how we might make your use of this site easier and more useful to you.

In the first instance, please respond to the three questions below by hitting REPLY.

  1. What was the main reason you visited the CIPD Community today?
  2. What information or help needs to be clearer to first-time users of the Community?
  3. What ONE change to the Community would make it easier for you to use?

You can always send comments to me at: s.bridger@cipd.co.uk as well... but comments here are always good (especially as others can 'Like' your posts, which might also give us a sense of 'weight of feeling', etc.)

We're listening.

Thank you for your time 

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  • Hi Steve,

    What was the main reason you visited the CIPD Community today?
    Its a useful CPD resource - I like seeing what posts people have made, and think about what I would do to then check against peers answers. Adding my own where possible. I have also started threads in the past to check my own thinking and for this reason its invaluable.

    What information or help needs to be clearer to first-time users of the Community?
    Agree with previous comments; provide some guidance when posting to prompt on providing as much detail as possible; even making it smart e.g. in the employment law forum prompt posters to state length of service, whether their company has a policy in place etc.

    What ONE change to the Community would make it easier for you to use?
    Sort the search out. It seems to key word match, which means you may randomly get a one-off, off original topic reply as your first search result. There also probably needs to be a relevancy filter (times move on, seeing something from many years ago probably isn't relevant now). I can see why so many posts start with 'tried search, couldn't find anything'. And (I know you asked for one but) the messages. I've never been able to get it to work.

    Kind regards
    Laura
  • in reply to Laura Fazackarley

    Hi Laura... Wave and thank you for the feedback.

    We definitely need to sort out messaging, yes.

    Re the search. It is pretty powerful. There is a filter (right hand side of search results). 

     

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