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What's good about this Community and how can we improve it?

Steve Bridger

Hello!

It's been a while since I asked such an open question to all of this wonderful community.

- what do you like about the Communities?

- what single thing can we improve?

- what gets your goat (I mean mean 'what', and not 'who')

- are you an 'answer' person? Why? what do you get out of it (and by the way, thank you for doing what you do)

- has the community helped you get stuff done, and make your life easier? 

- has the community helped you grow your network? Is that important to you? Are we friendly and welcoming?

- what would your #1 piece of advice be to those thinking about posting for the first time?

I'm not expecting you to answer these precise questions. They're simply a guide, a prompt... in case you need prompting :)  

I'm very keen to hear from as many of you as possible. 

Big caveat: I can't promise to implement any of your suggestions - you know, technology & resources and stuff. But I will listen. Listen well, and pass on your thoughts. And you never know. 

Feel free to email me directly at s.bridger@cipd.co.uk if you would prefer not to go public. On the other hand, I do encourage you to share your thoughts with your peers, below.

Thanks in advance!

Steve 

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  • I think if there was some objectivity going on the team would be objectively looking at the community usage rather than simply focussing on frequent visitors. Lean thinking would advocate seeking feedback from once only visitors, those who didn't receive any replies, those who visited but didn't post etc. I guess it would also advocate examining processes rather rather than asking assumptive and leading questions eg....what's good about the communities?..if you only ask one type of question to one particular audience, don't be surprised if you only get one type of response.

    I think I already mentioned that there is a difference between what members ask and expect, dependent upon their grade of membership and level of study - perhaps this should be explored.

    PS. Understood about the T&C's but the issue is one of anonymity, ie. having your name identified alongside comments. DP Act provides for individuals not to be personally identified and subjects can object under Section 10.

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  • I think if there was some objectivity going on the team would be objectively looking at the community usage rather than simply focussing on frequent visitors. Lean thinking would advocate seeking feedback from once only visitors, those who didn't receive any replies, those who visited but didn't post etc. I guess it would also advocate examining processes rather rather than asking assumptive and leading questions eg....what's good about the communities?..if you only ask one type of question to one particular audience, don't be surprised if you only get one type of response.

    I think I already mentioned that there is a difference between what members ask and expect, dependent upon their grade of membership and level of study - perhaps this should be explored.

    PS. Understood about the T&C's but the issue is one of anonymity, ie. having your name identified alongside comments. DP Act provides for individuals not to be personally identified and subjects can object under Section 10.

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