When should I receive my CIPD certificate?

Hello to all my fellow HR people!

I passed my final assessment back in September last year, i knew it would take a while for the final say on my results but I have still not received anything?

I contacted the Help Desk in April and they confirmed the Qualifications department had not yet received anything. I'm now starting to worry!

Any help/advice would be very much appreciated!

Thanks, Ellie