Effective Communications

I am not wishing to 're-invent the wheel' and wondered whether anyone is prepared to share a document please as one of the businesses I work with needs a reminder about the meaning of 'effective communications' both internally and externally, I can add specifics to a template - thank you in advance

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  • Steve - a general slippage in good communications, both internally and with clients, I think not helped by the way we have been working in recent months; the plan was for everyone to get together in early December and this would have been discussed, however, Omicron put that on the back burner - this may be something that waits until we are all 'in the room' again in March; I was planning on sharing a document prior to this. Whilst I agree that the face-to-face approach is most effective, I have a number of managers who have varying views on this approach, with some wanting to get something into mail boxes sooner rather than later - thank you
  • Good communications isn't something, in my opinion, that can be mandated. It's cultural, first, and then arises from a mix of training, experience and example. It's also kind of... not an HR thing?

    And I don't mean that we don't communicate effectively (although, sometimes...) but that communications (a.k.a. marketing, internal and external) is a separate professional discipline. I tend to get a bit righteous about HR being bundled under Finance, so I can't imagine communications professionals would be that pleased to see HR setting themselves up as communications experts.