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Survey - our Community mobile app: do you use it? Do you know about it?

Steve Bridger

We've opened a quick survey to capture your feedback on how we can improve the app and your experience so far! 

You can also let us know if you're not using the app... or didn't know we had one!

More info about the Community 'catch up' mobile app here.

Thank you.

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  • Survey completed - I find the app really useful, and it makes it easy to see the most recently added or updated posts, but there are two things that are frustrating (there wasn’t a question on the survey that I could add these to!):

    The ‘cursor’ when commenting seems to be white, which makes it difficult to see where it is, or move it if you need to edit anything.

    When people provide links to other relevant forum posts, it takes you out of the app to the desktop site, which if you’re not set up to automatically log in on the desktop site is a bit annoying.

    Hope that is constructive feedback!
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  • Survey completed - I find the app really useful, and it makes it easy to see the most recently added or updated posts, but there are two things that are frustrating (there wasn’t a question on the survey that I could add these to!):

    The ‘cursor’ when commenting seems to be white, which makes it difficult to see where it is, or move it if you need to edit anything.

    When people provide links to other relevant forum posts, it takes you out of the app to the desktop site, which if you’re not set up to automatically log in on the desktop site is a bit annoying.

    Hope that is constructive feedback!
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  • in reply to Maya
    Thanks for the feedback, Maya. I hadn't noticed the 'white' cursor until you mentioned it. I think this is something we should be able to change.

    Re links... you'll be able to access non-member groups without logging in to the desktop... but yes, you'd be asked to log in to member-only groups when following a link from the app.