No fixed hours contract in retail

Hi everyone, 

Hoping for some advice. I am looking at current employment contracts for a friend. They are in retail and offer hourly contracts. They have had staff for over ten years on 'hourly contracts' who work on average, 50 hours per week. 

In my eyes, I have always worked with salaried contracts, where they are paid a salary for fixed hours that they work. When I see a 'paid by the hour' contract, I automatically believe this is zero hour contract, as they are paid for the hours they work, they have no fixed hours or guaranteed income, although entitled to statutory rights. 

I guess my question is, if an employee has worked for say ten years, averaging a consistent 50 hour week, should they not be entitled to a salaried, permanent contract? My friend advises every staff member is happy with their current contract, but my HR mind is thinking differently. 

Thanks in advance

Parents
  • It’s common in retail to have store teams except management on hourly paid contracts.
    Schedules are designed to meet the customer demand so one week so may only need someone for 20 hours and then for 30.
    Hourly paid does not mean zero hours at all. Reta also lends itself to a lot of part time team members who want to work less hours at some points for exams or study leave and work more in the holidays.
    If they’re consistently working 50 hours a week, then I would say it’s more a staffing issue.
Reply
  • It’s common in retail to have store teams except management on hourly paid contracts.
    Schedules are designed to meet the customer demand so one week so may only need someone for 20 hours and then for 30.
    Hourly paid does not mean zero hours at all. Reta also lends itself to a lot of part time team members who want to work less hours at some points for exams or study leave and work more in the holidays.
    If they’re consistently working 50 hours a week, then I would say it’s more a staffing issue.
Children