Good evening all, I’m studying my level 3 in HRC ( I started in November this year). I’m studying online with Avado, my course tutor has advised that quoted text (in quotation marks) is not to be included in the overall word count. My question is, does that sound normal? Whilst at university, everything in the body of text made up the word count. Sorry this may sound like an odd question but I’m concerned I may go over the word count. Thanks all.