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Help with changes to job titles...

Zerina

Hi all,

We recently went trough restructure for one of our functions. Previously we has following titles:

Analyst

Senior Analyst

Consultant 

Senior Consultant 

Principal Consultant 

Under new structure we combines Analyst and Senior Analyst under Associate Solution Consultant role. New structure looks like this:

Associate Solution Consultant 

Solution Consultant 

Senior Solution Consultant 

Principal Solution Consultant 

According to some recent feedback people who are in Associate Solution Consultant roles are not overly happy as previously they would make 

 their way from Analyst to Senior Analyst but now they will stay longer in Associate Solution Consultant role before making it to Consultant level.

Has anyone had similar experience and how did you manage it? Obviously they are thinking about salaries as they would have that promotion jump from Analyst to Senior Analyst but under the current level they just receive usual merit increases or increases that are not as high as they would be if it was case of promotion. 

Many thanks! 

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  • Has anyone had similar experience and how did you manage it?

    Yes, and by (1) consulting people on the changes *before* they happened and (2) making sure the changes were meaningful and consistent with changes in KPIs rather than fancy window dressing. Obviously, we only have the information you've given us, Zerina, and I'm sure there was more to it, but from here it looks like you inserted the word "Solution" into everyone's job title and then replaced the functional "Analyst" title with the laborious "Associate Solution Consultant", which is a bit like re-branding "white" as "pale chalk in moonlight" but with the addition of meaningless business buzzwords.

    Obviously they are thinking about salaries as they would have that promotion jump from Analyst to Senior Analyst but under the current level they just receive usual merit increases or increases that are not as high as they would be if it was case of promotion.

    I would refer you to my previous answer. You've (forgive me, I'm sure it's not you personally) told a group of people that they aren't going to get the promotions (and salary increases) they were looking forward to and you're wondering why they're unhappy.

    There's no magic bullet to fix this. The horse has bolted. Unless, that is, all of these changes are yet to happen. In which case, wind it back and think again.
  • in reply to Robey
    Hi Robey, thanks for your reply. This came from our HQ in the USA as they wanted to align job titles globally. We did have a consultation with each employee and at that point there were no concerns. We are in process of annual reviews/pay increases at the moment and this popped up. Previously we has salary band for Analyst and Senior Analyst which we combined for Associate Solution role do the salary band for this role expanded. But i guess its hard to justify to the business why are we giving someone large increase if they are not being promoted so this is where it gets tricky. I completely understand why our employees are feeling frustrated and wanted to see if there was anything i could do or suggest to the business to make this better for our employees.
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  • in reply to Robey
    Hi Robey, thanks for your reply. This came from our HQ in the USA as they wanted to align job titles globally. We did have a consultation with each employee and at that point there were no concerns. We are in process of annual reviews/pay increases at the moment and this popped up. Previously we has salary band for Analyst and Senior Analyst which we combined for Associate Solution role do the salary band for this role expanded. But i guess its hard to justify to the business why are we giving someone large increase if they are not being promoted so this is where it gets tricky. I completely understand why our employees are feeling frustrated and wanted to see if there was anything i could do or suggest to the business to make this better for our employees.
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