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HR-Inform

Oredola

Hi all,

We are about to subscribe for HR-inform pro and I would like to hear feedback from colleagues who have used it or are using it.

Could anyone please share their experience using it especially thoughts or reviews about the 5-year sign up.

Thanks!

  • in reply to Nikki Baines
    Hi Nikki, My name is Rebecca Cole, I am an Associate Director for CIPD HR Inform and Croner-I First of all, I am really sorry that you feel you had a drawn out experience when purchasing our service, I know we certainly wouldn't want you to feel that that was your experience. I wanted to reach out to reassure you that we pride ourselves on delivering a fantastic service here and are keen to get in touch to discuss any concerns or points raised above, Nikki.
    Just to reassure you, one of our Specialists in Client Experience has also tried to get in touch today to further understand any feedback and answer questions you may have on your account - we want to make sure that we give you the right information on your service.
    Thank you for raising your feedback with us as we are always looking to improve and develop our services. I am glad that you enjoyed the demo of our job evaluation and salary benchmarking tool - I hope this will help you with any 'stay' interviews or finding the right candidate for your vacancies - I know this is really popular.
    Thank you for booking in an appointment with our Client Experience specialist tomorrow, looking forward to seeing how we can best support you and your needs.
    Please do let us know if you have any further queries! Always happy to help!
    Rebecca Cole
  • in reply to Oredola
    Hello Dola,
    I tried to contact you the other day and today to pick this back up with you - I am available anytime this week - please do contact me to arrange a time and I will be happy to help. I have emailed you with my details.
    Rebecca
  • in reply to Rebecca
    Hi Rebecca
    Thank you, I met with Ivan from Client Experience Team and shared my feedback this morning.