Suggestion box

Hi,

We are a US-based organisation and have an office in the UK and some employees in a few countries of Europe. The management team in EMEA/Europe wants to set up a physical suggestions box in the UK office which has the largest population to have an employee voice on an on-going basis. I feel suggestion boxes are a thing of past and they end up being a complaints box.

Any suggestions for alternatives?

Thanks

Shweta

Will over 6 years ago

How about some 'Engagement Champions' (call them whatever you want) who consult with the workforce and then feed back to the management team regularly to a set timescale? Or some kind of continuous improvement recognition scheme where the best monthly improvement idea gets some kind of recognition.
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Robey over 6 years ago

Does the organization have an HRIS? These will usually include a digital "suggestions box" which means that all suggestions are public and none are anonymous, but the company can be more accountable to responding to them.

Alternatively, I have found a bi-annual H&S Forum to be an excellent place for things that aren't, strictly, H&S to get an airing and formal hearing.
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Nina Waters over 6 years ago

What about something like Receptive - a bit of software I came across recently because our new HR database is using it to allow customers to suggest enhancements to the product that others can then agree with/prioritise/disagree with.
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Stacey over 6 years ago

We have one where I work, but the caveat is that they are only properly looked at if someone puts their name on the form.
Luckily, we don't have that many.
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Shweta Thorat over 6 years ago in reply to Will

Hi Will, I like the idea, my only concern will be, will the employees be happy to share open feedback even with the engagement champions.
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Shweta Thorat over 6 years ago in reply to Robey

Yes, we do have an HRIS, I'll check on that capability.. thankyou for the suggestion.
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Shweta Thorat over 6 years ago in reply to Stacey

Thats where I get confused when having a suggestion box and asking employees to name it. Its as good as sending an email. I have seen that when employees want to complain, they dont want to stamp their name.
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Shweta Thorat over 6 years ago in reply to Nina Waters

Thanks Nina, I'll explore.
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Johanna over 6 years ago

Personally I feel that an actual suggestion box is a bit of a low tech solution - maybe you could explore something like an online innovation and improvements wall. (I say this without knowing if such a thing exists!!) If you google 'online suggestion box' it's surprising how many are available! Might be worth a look. Easier to sort and manage too and interactive to use.
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Shweta Thorat over 6 years ago in reply to Johanna

so simple yet so powerful
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