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Surgery Hours

Kelly Mitchell

Has anyone put in place surgery or open office hours i.e. a specific time when people can drop in to discuss HR issues? It has been suggested by my Group MD and originally was not something I wanted to consider. However, I am inundated with people dropping in for a chat at the minute. 

I therefore wondered if anyone has this and how they found it in practice? 

Thanks for your help.

Parents
  • Hi Kelly,

    I operate a sort of unofficial open door policy (for want of a better description); most staff know that if my door is open then you can come in and speak with me, but if my door is closed and we don't have a meeting I am generally not available. I don't enforce this to strictly but it does work most of the time and I find this is ok for both me and other employees including management.

    If my door is open and I really can't stop to chat for whatever reason, I usually ask if it's important and if not, is it ok if I come and find them in half and hour or so. Generally most of time people are fine with this and only occasionally do I really need to drop what I'm doing to deal with the matter whilst the person is there.

    Admittedly it does help that our business is split across two buildings a very short distance away so people generally only wander over to talk to me if they really need to, otherwise they wait until I am over in their building.

    I would look at what will work for you time-wise and your working style and that of the business.

    Hopefully you'll find something that works for more or less everyone :-)
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  • Hi Kelly,

    I operate a sort of unofficial open door policy (for want of a better description); most staff know that if my door is open then you can come in and speak with me, but if my door is closed and we don't have a meeting I am generally not available. I don't enforce this to strictly but it does work most of the time and I find this is ok for both me and other employees including management.

    If my door is open and I really can't stop to chat for whatever reason, I usually ask if it's important and if not, is it ok if I come and find them in half and hour or so. Generally most of time people are fine with this and only occasionally do I really need to drop what I'm doing to deal with the matter whilst the person is there.

    Admittedly it does help that our business is split across two buildings a very short distance away so people generally only wander over to talk to me if they really need to, otherwise they wait until I am over in their building.

    I would look at what will work for you time-wise and your working style and that of the business.

    Hopefully you'll find something that works for more or less everyone :-)
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