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Employee Engagement Survey

Nunzia

Hi There,

We are planning to run an employee engagement survey to understand how people generally feel about working in the company, including what they like and what they feel could be improved.

I’d really appreciate hearing about your experience with engagement surveys and any advice or recommendations you might have. In particular, would you suggest using mostly open-ended questions, multiple-choice questions, or a combination of both?

I’ve never run a survey like this before, so any guidance would be very helpful. We have several departments across the company, and I was thinking of asking the same core questions to everyone so that we can compare the results and identify any common themes or differences between departments.

Any suggestions on how best to structure the survey, the types of questions to include, or things to avoid would be greatly appreciated.

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  • Just working on this too, having brought engagment to the table with our SLT after an unusual year!

    What is evident is that our existing pulse survey is completely ignored, some months I have been the only person to complete it. I think it's too long, tries to capture too much data across too many areas, and reviewing past results nothing raised in it was ever addressed.

    I also suspect management never actually looked at it...

  • in reply to Matthew

    Hi Matthew, Do you think running the same survey once per year would be a good practice? the reason why I wonder this is to measure improvements. (obviously, after following up on feedback with actions)

  • in reply to Nunzia

    Another big issue with ours is that it is monthly, which also drains interest from our staff!  I've been meaning to do something about it since I joined nearly two years ago, but it's been on the to-do list because of other issues.

    I've been banging the drum for working on engagement potentially reducing these other issues, and now new Head has been in for a year am getting through.

    I'm no expert on this so have joined your thread to pick brains as well.  Hope you don't mind!  I seem to recall  had some really useful feedback around regularity and content of these surveys a while back.

  • in reply to Matthew

    so you have a monthly survey? with the same questions? yeah it sounds like an energy drainer. I personally would not like to respond a survey every single month. 

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