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Performance improvement plans

Leah Matheson

I have a senior member of staff who we will be working with on performance improvement. Part of his objectives will be to build stronger stakeholder relationships and as a result his success will be based on their feedback. Does anyone have experience of the best way to gather/record qualitative feedback from peers without them being aware of the reason (performance management)? 

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  • Hi Leah, my feedback and reflections would be very much aligned with Robey and David on this one.
    PIPs really need to have clear and measurable means to show improvement. You need to have data on what the performance problem is and a clear direction on how to meet the expectations of the role.

    Whilst qualitative data gathering is possible and I'd hope is part of your usual performance management process, I'd recommend articulating what are the expectations with stakeholder management, where they are now and what needs to be different. I'd avoid putting the person or their stakeholders or peers in a difficult situation especially when the stakeholders expectations might vary and their feedback skills might also vary.

    Hopefully you have other, objective and quantifiable measures that will be easy to validate as a means of showing performance improvement. Good luck.
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  • Hi Leah, my feedback and reflections would be very much aligned with Robey and David on this one.
    PIPs really need to have clear and measurable means to show improvement. You need to have data on what the performance problem is and a clear direction on how to meet the expectations of the role.

    Whilst qualitative data gathering is possible and I'd hope is part of your usual performance management process, I'd recommend articulating what are the expectations with stakeholder management, where they are now and what needs to be different. I'd avoid putting the person or their stakeholders or peers in a difficult situation especially when the stakeholders expectations might vary and their feedback skills might also vary.

    Hopefully you have other, objective and quantifiable measures that will be easy to validate as a means of showing performance improvement. Good luck.
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