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Note taking technology

Kimberley

Hi everyone, 

I am keen to learn from other HR professionals who have use technology to change the way they do note-making for meetings (disciplinary, grievance, consultation etc). For instance, using voice recognition software or transcript services. 

It would be helpful to know:

- What change did you make?

- What provider do you use? 

- what have you found to be the pros and cons? 

- How has this impacted efficiency? 

Thank you very much in advance! 

Kim 

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  • Hi Kimberley

    There was an interesting thread recently about digital transcription pens (i think...) which i'm sure someone can redirect to. Although they looked a bit pricey.

    All of our offices are issued a Phillips Voice Tracer which are relatively cheap and have numerous options for filtering out background noise etc. We have a slightly more advanced / newer model of the same brand in HR / Head Office (The silvery version which shows up when you google Phillips Voice Tracer, the older version is white)

    For long meetings (2-3 hours plus) where a transcription has been requested and for whatever reason the note taker is unavailable then we use a company called Lawson Hardwick (aka 1st Class Secretarial Services) that provide quite a good service.

    As for the cons - with dictaphones it mostly just making sure you have someone taking notes as a backup and remembering to press record (helpful little red light with version i mentioned above) and the classic mistake of not checking the remaining battery life! but i'm sure that's all part of the prep work :)
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  • Hi Kimberley

    There was an interesting thread recently about digital transcription pens (i think...) which i'm sure someone can redirect to. Although they looked a bit pricey.

    All of our offices are issued a Phillips Voice Tracer which are relatively cheap and have numerous options for filtering out background noise etc. We have a slightly more advanced / newer model of the same brand in HR / Head Office (The silvery version which shows up when you google Phillips Voice Tracer, the older version is white)

    For long meetings (2-3 hours plus) where a transcription has been requested and for whatever reason the note taker is unavailable then we use a company called Lawson Hardwick (aka 1st Class Secretarial Services) that provide quite a good service.

    As for the cons - with dictaphones it mostly just making sure you have someone taking notes as a backup and remembering to press record (helpful little red light with version i mentioned above) and the classic mistake of not checking the remaining battery life! but i'm sure that's all part of the prep work :)
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