Can systems replace HR?

https://www.theguardian.com/business-to-business/2018/apr/06/robot-managers-how-a-firm-automated?CMP=Share_AndroidApp_Email

This is a really interesting article about how one company has 'done away with HR'.  Not sure I'm completely convinced - what do you all think?

Jackie

Parents
  • I am looking at this area as the focus of my Masters research, so thank you for sharing a very relevant article. This raises some really interesting questions for me, some around the role of the manager versus the HR team in people management and difficult conversations. Personally, in a perfect world, a model like Klick's where a 'people' or 'culture' team focus on value-added work and conversations, and a system supports routine tasks and an overview of data trends, allowing the team to deliver interventions that support the work of the business, sounds good to me. The role of the effective manager is very important in this set up though, and I'm not sure when we're moving to my so-called 'perfect' world anytime soon :-)

    I would be open to trialling something like this though, as I've always been a believer in using data better and technology to automate the routine and leave the people to focus on the grey areas and value-added work that no one wants to be left with a computer to do - i.e. difficult conversations and investigating ER issues.
Reply
  • I am looking at this area as the focus of my Masters research, so thank you for sharing a very relevant article. This raises some really interesting questions for me, some around the role of the manager versus the HR team in people management and difficult conversations. Personally, in a perfect world, a model like Klick's where a 'people' or 'culture' team focus on value-added work and conversations, and a system supports routine tasks and an overview of data trends, allowing the team to deliver interventions that support the work of the business, sounds good to me. The role of the effective manager is very important in this set up though, and I'm not sure when we're moving to my so-called 'perfect' world anytime soon :-)

    I would be open to trialling something like this though, as I've always been a believer in using data better and technology to automate the routine and leave the people to focus on the grey areas and value-added work that no one wants to be left with a computer to do - i.e. difficult conversations and investigating ER issues.
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