One of our team have said they are a bit hard of hearing and are struggling to catch everything that's said in teams calls, they feel they miss bits of what is said. They have been to have a hearing test done and have been told hearing aides are not needed at this stage but there is a bit of hearing loss. Apparently common due to age and lifestyle. We'd like to support with this and its an issue I hadn't really thought about.
We've tried a few options which haven't worked as well as we'd like. The Teams auto caption function is a bit rubbish, we aren't able to record meetings as not everyone is comfortable with that. We insist on cameras on meetings so the person can see people speak as this apparently helps a bit.
I'm currenlty looking at some different headphones for the employee, but tech procurement outside of the standard is a bit of a headache to get approved.
I'm hoping there might be some advice on this is they or someone has dealt with a similar situation.