Sadly, our apprentice has resigned, having experienced some cultural issues. Apparently they were "challenging" (perceived to be "backchatting"), not following instructions and so on, leading to frustration by the people supervising. The apprentice's experience is different - entirely different versions of the same incidents.
As a result, I will ask that the risk assessment is reviewed and that the supervisory staff receive some training on how to deal with young people in the workplace. The problem is that I cannot seem to find anything suitable - just very general bits on the HSE website saying that young workers may need more supervision (no kidding). Ihasco have a course that initially looked promising but seems to be geared towards the people writing the risk assessments. Can anyone point me in the direction of some resources / training providers that can help?