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What do you consider a 'customer'?

Ellie

Hi all,

I am just about to submit but have 1 question left on my Assessment - Give an example of when you sought to understand and meet a customer's needs

I am stuck as to whether a customer is internal stakeholders or external customer. throughout the rest of the materials it specifically references stakeholder so I maybe overthinking it but it is the last question! 

Any help how you interpret would be great!

Parents
  • Personally I really don't like the concept of internal customers for a number of reasons (not least because it takes focus away from the "real" customer and makes some functions more important than others) but that's just a personal hang up of mine

    However I tend to agree with Clare that they are probably looking at internal customers and the assignment will definitely be easier to write that way
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  • Personally I really don't like the concept of internal customers for a number of reasons (not least because it takes focus away from the "real" customer and makes some functions more important than others) but that's just a personal hang up of mine

    However I tend to agree with Clare that they are probably looking at internal customers and the assignment will definitely be easier to write that way
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