Hi Aga

If you enter Recognition Scheme into the search function, you will find this is a question that has come up a number of times before.

If you are thinking about what encourages people to go the extra mile, hae you come across Drive by Daniel Pink? I think it is unsurpassed on what really switches people on and what, sometimes counter-intuitively, switches them off. Also, it's an easy and engaging read. His website (https://www.danpink.com/ ) has lots of video clips that could be useful as part of putting a proposal for your scheme to management.