Hoping someone can help me with this issue.
Our managers interviewed for a support position where one of the candidates was not successful for the perm role but was conditionally offered a casual role which was (as usually is the case) dependant upon receipt of satisfactory references and DBS clearance.
One of the references came back ok and the next one had a date mismatch (1 year) with the individual's application form dates. He claimed that he was employed longer than the referee's dates.
I informed the candidate that we would be unable to agree a start date until we had some clarity around the dates as any gaps must be explored and justified.
The DBS was cleared ok.
I have tried to contact the referee (trading company) on a number of occasions but nobody is able to confirm the candidate's employment dates.
Things have come to a head this week when the candidate has complained to the Head Teacher about their recruitment experience and the delay (4 months now) in confirming their appointment.
I also have an additional issue where the candidate has not been working in our School for longer than 3 months so we need to reapply for DBS clearance.
Can anyone please let me know what they would do/have done in this situation, bearing in mind the Safer Recruitment guidance.
Thank