An applicant was successful at the interview stage, offered the role on a Friday and told an answer was needed by Monday and two hours later was contacted by the recruiting manager (HT) to say the offer had been withdrawn due to the the applicant sounding unsure when they were initially offered the role. To make matters worse the recruiting manager informed the applicant that another applicant was offered the role. Applicant has now put in a complaint.
Where do we stand?