Serial Grievance Raiser

Can anyone point me in the direction of some guidance on how best to approach a colleague who is a serial grievance raiser. On the one side they always have grounds but on the other I also think they may be laying the foundations.
Parents
  • Have been in a similar situation and you don't have a massive amount of choice but to keep investigating the grievances and feeding back. They have a right to do it and it's difficult to remove this right without clearly evidence that it is vexatious ie they all have no evidence.

    However it might be worth having a 1-2-1 conversation with the individual on a relaxed informal basis to understand if they are happy and to point of the number of grievances they have raised and see if there is something underlying?
Reply
  • Have been in a similar situation and you don't have a massive amount of choice but to keep investigating the grievances and feeding back. They have a right to do it and it's difficult to remove this right without clearly evidence that it is vexatious ie they all have no evidence.

    However it might be worth having a 1-2-1 conversation with the individual on a relaxed informal basis to understand if they are happy and to point of the number of grievances they have raised and see if there is something underlying?
Children
No Data