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Replying back to emails (after an interview or call)

M

Hello,

As a general member of the public, I am interested to know how the profession (CIPD), if it has any rules or ethics or best, practises that it expects its members as in HR capacity to respond back to emails from those who had their interviews conducted or looking to just follow up and receive a response either positive or negative.

Can I get any reference to the text from any manuals or code of conduct or or any reference that supports or not supporting that practise? 

Cause to me that is very negligent, even if HR reply to 10% of the candidates out of 1000 as a rule of thumb can be accepted (would not take even one-two hours, I know it for sure even if it is general feedback or specific to the candidate) but not replying at all even after multiple followups is absurd.

Thanks

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  • Hello

    There is no enforceable  code of conduct that stipulates that general requests need to be replied to or even applications need to be acknowledged. Or even that applicants or interviewees have a right to feedback or acknowledgement

    Of course many would consider it professional and polite to do so. But that's a different thing.

    HR is an unregulated (largely) profession in the UK

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  • Hello

    There is no enforceable  code of conduct that stipulates that general requests need to be replied to or even applications need to be acknowledged. Or even that applicants or interviewees have a right to feedback or acknowledgement

    Of course many would consider it professional and polite to do so. But that's a different thing.

    HR is an unregulated (largely) profession in the UK

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