Is your HR job making you miserable?

Last month we were discussing What key challenges are you currently facing in your role? 

One of you mentioned "the impossibility of balancing different priorities, when you have a genuine desire to do the right thing by the people you work with. I've always chosen to work in a relatively small organisation, so I'm close to the people whose jobs I support. For the first time, I'm thinking that I'd like a bit of distance!" (Which, incidentally, reminds me of this thread from the archive...)
Should HR have employees as Facebook 'Friends'?

Another community member said, "...with so much change in the business, it's so difficult to keep everyone feeling safe and secure, informed to the right level."

I know that so many of you find this Community a comfortable space to share your highs and lows with your peers, but it's almost two years to the day that I asked How are you all doing? after the worst of the pandemic.

We have been talking about this NYT article at CIPD this week... which has prompted me to ask that question again: how are you all doing?

So, Human Resources Is Making You Miserable?

HR managers... say that since the pandemic, the job has become an exasperating ordeal. “People hate us,” one said.

https://www.nytimes.com/2024/08/03/business/human-resources-professionals-workplace.html

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  • One of the things I am struggling with is the disconnect of what I am learning I should be to my company through my CIPD Level 5 studies, and what my company want me to be for them.

    They are a small company and the Directors want full control. Ethical decision making? Absolutely not. Do they want my input? No, they don't want to be called out. So for example, they ignore their own handbook where it suits, they promote people who's faces fit and to hell with the repercussions. They try to exit people often from the business if they don't fit the culture. They will not hire anyone older because it is a 'young business'.

    I don't really believe there's a strategy for me to hang a HR strategy on if I'm being completely honest.

    I'm not asked to be involved with talent planning because there is very little planning in any area and promotions are usually based on who the MD has promised them to.

    Recruitment swings from no vacancies to about 18 over night depending on whether the business wins business but then often panics about the costs of those hires because there's no forecasting or budgeting ahead.

    I'm lost. I don't know whether to leave or if it's like this everywhere...but it makes me miserable. I have no control. I don't see me ever being able to be involved with things I'm taught I should be. I just clear up a lot of mess.
  • Ah Stacey, that sounds really frustrating and demoralising and it's certainly not like that everywhere. Senior management of organisations can have a really wide ranging view of what they want and expect from their HR function: from 'tea, tissues and toilets' to being a valued and trusted partner. Some will still view it as being an admin only function or that you're there to be the HR police. It's definitely something to ask about during a recruitment process to try and gauge how they will see you.

    In a lot of circumstances I would advocate for trying to talk to the leaders to understand what they're really looking for from you, trying to build relationships to open out more ethical ways of thinking and decision making, pushing for better planning... but I think on this occasion you know the answer to that. Some mess might be inevitable but if nothing changes time and time again, then it might be time to look for somewhere more circumspect where you can genuinely add value and practice what you've learned.
  • Thank you for your reply. I'm definitely on the look our for something that better aligns with my morals and values. I'm glad to hear things operate differently elsewhere too.
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