Will HR and IT functions merge to reshape the role of the profession?

It's a bit of a provocative question, but not a hypothetical one.

In May, the huge biotech company Moderna merged its technology and HR departments under one executive, creating the new role of Chief People and Digital Technology Officer. This move reflected a broader push within the organisation to redesign work around human-AI collaboration (including the deployment of over 3,000 custom GPT agents to assist in - for example - performance management and benefits queries). We have discussed how the use of AI in recruiting is already rapidly accelerating that integration. AI in the workplace 

Is this a new trend - a fad that will blow over - or something that more organisations may adopt in the near future? 

This was another topic of discussion in this week's HR People Pod.

As the guests commented - this isn't about sticking two functions together to create a Frankenstein department - and HR will not be fixing employee laptops anytime soon - but the tywo functions already work closely - innovating, creating dashboards, etc. 

In few years ago a friend (who will remain nameless) rather harshly referred to the "cold hands of HR and IT". Can the two functions really merge together in err, warm embrace?

Parents
  • In  my experience of 'IT' in a couple of large companies, our local Authority and our National Park where I once volunteered for, is that the IT departments are entirely self focused on producing systems that work for themselves and not the end user. Their view is consistently that its not their fault that users are finding systems complex, difficult to use, don't work properly, don't do what you want them to do etc., etc., they invariably claim it is the fault of the user!

    I can't see them sitting side by side very easily with HR.

Reply
  • In  my experience of 'IT' in a couple of large companies, our local Authority and our National Park where I once volunteered for, is that the IT departments are entirely self focused on producing systems that work for themselves and not the end user. Their view is consistently that its not their fault that users are finding systems complex, difficult to use, don't work properly, don't do what you want them to do etc., etc., they invariably claim it is the fault of the user!

    I can't see them sitting side by side very easily with HR.

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