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AI Integration and a moral dilemma

Hannah

I am a HR Manager but also oversee some aspects of IT - contract negotiation, management, supplier management etc, nothing directly techy. 

My manager (CEO), is very keen on integrating AI into the business after visiting a partners site and seeing how they have implemented AI into their business.

My boss is now keen to see where we can integrate it and has already set out to create dashboards detailing sales projections etc.

I am going to be involved in a meeting to discuss how AI can be integrated and in all honesty, i have so much bias and moral objection to it. 

Whilst i fully recognise that AI integration can be a game changer in some situations, just because we can, doesn't mean we should ? 

It feels a bit like we are going to do it because every one else is doing it, whereas, for me, the smart thing to do, would be to identify our gaps and see where AI could help solve a genuine business requirement. 

I have heard and read a lot about AI lately, as have we all, i have many concerns, to name a few:

- Sustainability, the water in pulls alone is totally unsustainable

- The land required to build these hideous data centres

- The security ! AI growing arms and legs all by itself and the worrying thing is there is no human written code to AI programmes, so when things go wrong, no one can 'patch it', you are fully reliant on the AI agents repairing what is damaged 

- The lack of control - we don't fully understand how these systems build themselves, where is the transparency and data ownership ?

- The impact it will have on peoples jobs

- The fact that increased reliance on AI is reducing peoples ability to critically think

I could go on, but i have to go into a meeting next week, be professional, and try not to think from a bias mindset. 

If any one has any really good pieces of literature for me to read on the subject or any good podcasts they know of, I'd be super grateful. I want to gain as much knowledge as i can before i head into my meeting next week 

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  • I think David Perry has given you an excellent response here. While you have some legitimate concerns here, there is nothing that you, individually, can do to stop the march of AI or technological progress.

    You could choose to opt out of using it. But that's quite a challenging thing to do because everything you consume is likely to use AI in some way. Even if you don't directly use it (e.g. never use ChatGPT/CoPilot, refuse to engage with customer service bots etc), the things you consume will have used AI at some point in the manufacture process, the services you use will undoubtedly use it somewhere in their business.

    Or you could choose to be part of the controls put on it. You've asked some great questions, like what problem is your business trying to solve and what purpose will AI serve. Having someone in the room who will ask the right questions about security and responsible use will be invaluable.

    Gemma raises the point of this being a philosophical belief. While it is clear that you do feel strongly about this, to demonstrate a philosophical belief I think you will need to be able to demonstrate extensive knowledge on the harm of AI and the steps you take in your every day life to avoid using it. If you possess a smart phone, use social media, or engage with most customer service platforms, I think it would be very difficult to argue that avoiding AI is a manifestation of your philosophical belief.

    I often find that "AI" is a catch all term used to refer to a whole lot of ways of using technology. The big, scary, "escaping the safe environment" AI is beyond what the vast majority of us will use AI for and is very likely not what is being suggested in your organisation.

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  • I think David Perry has given you an excellent response here. While you have some legitimate concerns here, there is nothing that you, individually, can do to stop the march of AI or technological progress.

    You could choose to opt out of using it. But that's quite a challenging thing to do because everything you consume is likely to use AI in some way. Even if you don't directly use it (e.g. never use ChatGPT/CoPilot, refuse to engage with customer service bots etc), the things you consume will have used AI at some point in the manufacture process, the services you use will undoubtedly use it somewhere in their business.

    Or you could choose to be part of the controls put on it. You've asked some great questions, like what problem is your business trying to solve and what purpose will AI serve. Having someone in the room who will ask the right questions about security and responsible use will be invaluable.

    Gemma raises the point of this being a philosophical belief. While it is clear that you do feel strongly about this, to demonstrate a philosophical belief I think you will need to be able to demonstrate extensive knowledge on the harm of AI and the steps you take in your every day life to avoid using it. If you possess a smart phone, use social media, or engage with most customer service platforms, I think it would be very difficult to argue that avoiding AI is a manifestation of your philosophical belief.

    I often find that "AI" is a catch all term used to refer to a whole lot of ways of using technology. The big, scary, "escaping the safe environment" AI is beyond what the vast majority of us will use AI for and is very likely not what is being suggested in your organisation.

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