Dear Fellow HR Heroes
I signed up to progress my qualifications with a Level 7 Strategic People Management Diploma at the beginning of 2023. However the learning provider experience and support has been absolutely terrible and as result I am at a point where I feel the need to withdraw or defer. Having paid nearly 5K self funded for the diploma I'm reluctant to just give up and withdraw but they are being very unhelpful and one is lucky if they even respond to the query. Its 5 weeks going on back and forth to try and find answers and to get consideration for my reasons for requesting a waivered deferment fee.
My question is. has anyone found themselves in a similar situation? If so any experiential advice? Thank you