Interview question about experience of complex ER cases

Hi all,

I have noticed that alot of employers are looking for experience in complex ER cases when applying for HR Officer/ HR Advisor roles. Please can you advise what sort of things are they looking for and how do you go about answering interview questions for it. e.g please can you talk me through a ER case you recently been involved in?

not sure the best way to answer this or what they are looking for. I work in a highly secure environment and have signed the official secrets act. How much detail do they expect from a candidate? What's the best way to answer a question like this?

Other than experience at work, what other ways can you recommend gaining ER case experience?

Thanks for your help.

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  • Hi Emiah

    I agree with previous threads, I think what people are looking for is not specifics around names but your general approach. When I was asked this recently I spoke about a case which involved an individual with protected characteristics, how we made reasonable adjustments etc, whilst managing performance. It was a lengthy complex case, but I demonstrated each stage, how we dealt with it (eg OH advice) to final conclusion.
  • My request was not really for an interview. It would have been nice to have some example of best practices in different company. I appreciate different company can have different approach but is still a good example. For instance your case is a good one to tech a junior which steps to put in place for such situation. In my CIPD I did not have any practical example on such topic
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