Hi Everyone,

I find myself in a bit of a rut; my current role as a Line Manager in FE Administration involves organising Learning Coaches' timetables to support high needs students in mainstream courses and organising support for said students in Mocks/main exams. 

Whilst this role is varied and draws upon some CIPD learning behaviours (Situational Decision Making, Insights Focused, Working Inclusively), I pretty much spend my time firefighting rather than working strategically/taking a step back to look at how my role impacts those intra/interdepartmentally. I've done some work/personality assessments and the most accurate (uncannily so) points my strengths toward advising others - problem-solving/'decoding', building (client) relationships, advocating for/coaching colleagues. 

Having looked at these results I keep coming back to Employee Experience/Engagement; is there a recommended way to take my current context and leverage it to progress into this field? I have a CIPD Level 5 in L&D and feel that I'm not using it effectively enough.

I'm 44 and have a chequered background (predominantly corporate/adult education - third sector/qualitative research), but I always come back to advocating for/leading others).

Could anyone advise as to whether Employee Experience/Engagement would be a good place for my interests/skills set? Are they both one and the same area (engagement/experience)?

All ideas welcomed - thanks.