Frustration!!

I have been working in HR for nearly 11 years now, I recently took a job, which at interview sounded brilliant: I would be tasked with overhauling the HR function and basically redesigning it, all seemed brilliant...... then the reality of the job started to set in: the current HR department was staffed with people that the CEO had just placed into the function (one from accounts?? and the other is a business studies PHD student, neither of them have any interest in HR, nor do they have any previous experience. The department was initially set up via an HR consultancy, so all of the templates they left with the company were wildly out of date when I started looking at them. They were not conducting RTW checks correctly and had incorrectly been issuing contracts that were either incorrect, missing clauses, or just completely out of date. The policies here are ridiculoisly amateur, to the point there are 4 conflicting AMP's all of which are available to all staff, it soon became apparent that this was not the job I was sold, I have tried to discuss this with the CEO, but there is no understanding of an HR function at all, no amount of explaining risk has made a different, I am just met with 'we'll just pay it if that happens' I have been witness to people punching other employee's only to be given no warning or put through disciplinary because of their job title, it is making me physically and mentally ill, the problem is, I am not in a position to just leave a job, and HR work is not rife in my area, I cannot travel due to a disability. Does anyone have any advice as to how I can keep sane whilst I start the long process of trying to find another job?

Parents
  • Hi Phil

    You’ve had a good look at everything and everywhere you turn, there is something wrong. You can’t fix some things without cooperation, which you don’t have. And yet, there is an understanding that things need changed or you wouldn’t have been recruited. Do you know who was behind that decision and what things they believe need changing?

    You can’t fix everything at once. What you need is to work out what you can affect and then decide what order to take things in. A big part of deciding the order will be what the organisation wants you to do and what resource you can call on, not just your assessment of risk, as that doesn’t bother them. In spite of all the constraints, you should be able to get some successes behind you.

    What is the attitude of the two so-called HR staff? Do they have any interest in acquiring some skills? what do they do at the moment? If you are really stuck with them, they both must have some skills you can use.

    I have more questions than answers at the moment but essentially, you need to break this down into manageable parts.

Reply
  • Hi Phil

    You’ve had a good look at everything and everywhere you turn, there is something wrong. You can’t fix some things without cooperation, which you don’t have. And yet, there is an understanding that things need changed or you wouldn’t have been recruited. Do you know who was behind that decision and what things they believe need changing?

    You can’t fix everything at once. What you need is to work out what you can affect and then decide what order to take things in. A big part of deciding the order will be what the organisation wants you to do and what resource you can call on, not just your assessment of risk, as that doesn’t bother them. In spite of all the constraints, you should be able to get some successes behind you.

    What is the attitude of the two so-called HR staff? Do they have any interest in acquiring some skills? what do they do at the moment? If you are really stuck with them, they both must have some skills you can use.

    I have more questions than answers at the moment but essentially, you need to break this down into manageable parts.

Children
  • Agree with Elizabeth's thinking.

    For me this is either a disaster or an opportunity. Given those choices how you react will determine which it is. I would choice opportunity and given that anything you do will be a step forward you have an amazing chance to try some things out, to build your reputation and to influence the CEO around what great HR can achieve. It won't be easy or quick but it will be great development and frankly whats the alternative?
  • Thank you Elizabeth, in answer to your questions, the CEO actually took me on, but what he described in the interview is not what he is now asking me to do. The two HR staff are only interested in payroll related things, have no interest in HR at all and are not open to learning: to give you a completely honest picture, we have 120 staff, 100 are weekly paid and the other 20 are monthly, I know from experience that this sort of payroll takes a maximum of one person 2 days a week to process, but for some reason there are one and a half full time employee's working on it, the majority of the time they both spend on the internet, not doing anything work related, when I questioned this I was shouted down by the CEO and told the work they were doing was important, they actually do nothing though! Any HR related tasks are just automatically given to me, on the occasions I have tried to speak to the CEO he just seems agitated and doesn't give any sort of indication of what he wants me to do, again, being brutally honest, he appears to be unbalanced and I have witnessed him shouting at people and using grossly inappropriate language towards employee's. The workforce is 80% EU nationals and the CEO is also from another European country, I have been told on several occasions that 'they don't know they have any rights and that's how it should be' so I have also witnessed people being dismissed on the spot for no good reason, and they regularly, just tell people they are no longer needed. I am starting to think I should just come in, get paid, and do nothing (apart from job search), no-one is watching, or expecting anything from me, and trying to rectify anything is just annoying. I just feel like am 'deskilling' at a very fast rate. Why do places have HR departments just as a tick box (the most worrying thing is we recently gained Tier 2 sponsorship status, which was manipulated to gain, I have not mentioned this as it was kept away from me (I suspect the reason for this is that I would have picked up on the false information they were using) thankfully, my name is not on the sponsorship document