CIPD Legal Helpline

I have to rely on the above a lot for one off problems but lately they have been much busier than before and I often cannot get through to anyone. They then offer to call me back which is extremely annoying as I sit in an open plan area and have to go to a meeting room for making and receiving phone calls.

Can anyone recommend another reasonable quality low cost telephone helpline as I have decided to give up on the above?

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Peter Stanway over 8 years ago

You can always phone ACAS
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Peter Stanway over 8 years ago

You can always phone ACAS
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David over 8 years ago in reply to Peter Stanway

Hi Anka

Would recommend speaking with your local office of the Engineering Employers Federation if your organisation even tenuously does anything to do with making physical things. Unless their member services have changed membership will bring you extensive access to all manner of HR ER etc advice information and training.

Failing that, many Chambers of Commerce offer members similar services, although these obviously vary a lot.
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Anka over 8 years ago in reply to Peter Stanway

Thanks, Peter. I have used Acas in the past, but have found that they do not understand my industry and as a result the advisors have often gone off track.
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Anka over 8 years ago in reply to David

Thanks, David. Will check this out just in case although sadly I don't think we'll qualify.
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Peter Stanway over 8 years ago in reply to Anka

Same as all call centres IMHO
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