Survey - our Community mobile app: do you use it? Do you know about it?

Hi Steve

Appreciate this is an old thread, but is there an issue with the app? I was able to use it in the past, but over the last few months it closes as soon as I try to log in. Have deleted and re-installed numerous times with no success. I am using the IOS version (on a relatively new iPhone)

Thanks
Joe

Hi Steve

Appreciate this is an old thread, but is there an issue with the app? I was able to use it in the past, but over the last few months it closes as soon as I try to log in. Have deleted and re-installed numerous times with no success. I am using the IOS version (on a relatively new iPhone)

Thanks
Joe

Steve Bridger

Having similar issues - except on Android and it just doesn't even log in (same on my work mobile which is on iPhone).

That being said, I wasn't really using the app much as I found it "clunky" (sorry couldn't think of a better word). It's difficult to read through threads (especially long ones) and I found it kept jumping back to the top of a thread rather than loading the next pages of comments. Also it was difficult to post and comment in my opinion.

Sorry - I was away so just picking this up now. No known issue with the current app, but I'll investigate...

Hi Steve

Any news on this? Have deleted and reinstalled multiple times, still won't work, and looking at the last feedback in the App Store it does appear to be an issue for other users too (in addition to Gemma's comments above)

Thanks
Joe