Employee looking for new job, where do we stand.

Ok Im new to HR and so too my organisation in the sense of having a HR department. We have an employee who made a minor mistake and was picked up on it by their line manager (at most a verbal warning) and their reaction was over the top and they informed the line manager that they were actively looking for another job. January is our busiest time (so employees expect to be busy), they also expressed that they have been working over-time (expected at this time) and said we were not addressing the situation which we are. We are training more people to do their role and hiring more employees which had been doing for some time in preparation for busy periods. The manager wants them to leave after this info however that cannot be done like that. My question is where do we stand as the employee deals with alot of sensitve information and if they were to go to a competitor it would be a major conflict of interest. The employee left over 2 years ago and then came back however we don't think they signed a new contract, it was left as the original one. 

  • We don't necessarily want them to leave but if they are actively looking for another job then their head is not in this job and more mistakes may happen. Also their job involves seeing information that we would not want an employee leaving seeing. If they had handed their notice in then they would go on gardening leave.
  • Lots of people look for jobs. If you believe the surveys around 1/4 - 1/3 of people plan on moving jobs in next year and are "looking". many people on these communities will have as part of their set up on linkedIn that they are open to discussions. This does not make them bad employees or a particular risk.

    If they have under two years continuous service (and it will be interesting what the status of the "break" was a couple of years ago) then theoretically you could dismiss. But I am not sure I would. Their "complaints" seem fairly typical and reasonable and perhaps management could do a better job at explaining what mitigating actions its taking and why it appreciated people putting the extra effort in.

    If he has more than two years service then...(a) I would see if hes salvageable by having some positive career orientated discussions with him about his future with the organisation and what you and he can do to facilitate that (b) have a discussion with him about how you expect him to behave while hes job searching, the standards and effort you expect and how you can all get on well together or (c) pay him to leave via a settlement agreement.

    I would go for (a) or (b)

    The point someone is thinking of leaving is not the time to worry about introducing new restrictive covenants (if they were planning on taking client lists they already will have them). Your employers contracts seem inadequate on this point and I would use this wake up call to review all contracts and if necessary put in a sensible set of covenants.
  • Thank you. I have my work cut out for me. It will def be a wake up call.
  • I would also think that this could be a case of toys being thrown out of one's pram - whether justified or not, the reaction isn't one you would expect.

    They might settle down after a few days and it will be business as usual, but at least it gives you a head start on planning what to do if they leave - rather than most cases where you are given a resignation notice and only then start the preparation.
  • Quite a few assumptions there about someone who is looking for another job. Do you have any proof that someone may make more mistakes etc., ?
  • On the point of the employee taking the sensitive information with them, I would strongly recommend that you make it clear to all of your staff that that information belongs to the organisation, and that they are not permitted to take it with them. Make sure you have policies (and training) in place so that staff understand their responsibilities when it comes to business information (including stuff they've worked on that they make think is 'theirs', personal data (including client lists) and what the sanctions will be if these policies aren't followed. Staff and ex-staff can be prosecuted for stealing company assets including information.
  • Past experience that past employees have purposely done.
  • Welcome, Kerry, to both the forums and to our complex, fascinating and frustrating profession.

    1. As others have said, chances are at least a third of your workforce at any given time is looking for another job with varying levels of commitment. So him announcing the fact should (a) not be a surprise and (b) not affect how you deal with him otherwise.

    2. It would not be a "conflict of interest" if the employee took a role with a competitor unless he was also still working for you.

    3. If any of your employees have access to time-critical confidential information, you should look at introducing a Confidentiality Agreement for all your employees and, for relevant employees, adding a Restrictive Covenant to your contractual relationships, and potentially contractual garden leave clause as well.

    4. Your employee needs to have a new signed statement of Terms & Conditions unless you are counting their service as continuous. Otherwise, what record is there to say that they ever left and came back?

    5. I would encourage you and the manager involved to resist being pulled into conversations justifying yourselves to employees. By all means, communicate to the team as a whole to acknowledge that you've been asking too much of them and telling them what you're doing to address the issue, but when you start responding to individuals who are already fed up, you just come over as defensive.
  • That is an assumption - much like women can't do certain mens work.
    You need to simply make sure that people don't drop standards.
    It seems very unfair and unreasonable to me that someone who kindly informed you they'd be looking for another job and then gets penalised for doing so.
  • They didn't kindly inform us, it was part of their over reaction on being pulled up on a minor mistake which would of only warranted a comment such as to look out for something in the future. Yes it is an assumption but it is a scenario that we have to prepare ourselves for after past experience. Just wanted to know what our options were as i was new to this. However as the day has gone on more mistakes have been brought to our attention.