Hi:
I am trying to build a speak up culture and ensure people can raise concerns about bullying or harassment without worrying about precautions.
I think that although we have a very friendly environment, I don't think people feel safe to speak up or report.
Therefore, I want to set up an anonymous channel that they can trust that they can't be identified. I looked online and noticed there are third party softwares that provides this service.
I was wondering if anyone has experience in setting something similar, what is you advice and any recommendations.
I echo Keith's reservations. The problem with anonymous reporting is that you have limited information from which to go on - you might not be able to ask the right people for more detail and as a result, you might find your investigations go nowhere. This could make the situation worse: people may feel they've raised issues but they've been dismissed or ignored which might make them less prepared to come forward another time.
I think I'd start with trying to get to the bottom of why people feel they can't speak up, particularly if you feel like you have a 'friendly environment'.
I echo Keith's reservations. The problem with anonymous reporting is that you have limited information from which to go on - you might not be able to ask the right people for more detail and as a result, you might find your investigations go nowhere. This could make the situation worse: people may feel they've raised issues but they've been dismissed or ignored which might make them less prepared to come forward another time.
I think I'd start with trying to get to the bottom of why people feel they can't speak up, particularly if you feel like you have a 'friendly environment'.
