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Employee Engagement Survey

Nunzia

Hi There,

We are planning to run an employee engagement survey to understand how people generally feel about working in the company, including what they like and what they feel could be improved.

I’d really appreciate hearing about your experience with engagement surveys and any advice or recommendations you might have. In particular, would you suggest using mostly open-ended questions, multiple-choice questions, or a combination of both?

I’ve never run a survey like this before, so any guidance would be very helpful. We have several departments across the company, and I was thinking of asking the same core questions to everyone so that we can compare the results and identify any common themes or differences between departments.

Any suggestions on how best to structure the survey, the types of questions to include, or things to avoid would be greatly appreciated.

Parents

  • Hi Nunzia, you have some good ideas below. Following up is critical. Confidentiality is critical so if you are going to use an internal survey tool and survey you won't be able to guarantee that. You will also have to do a lot of internal analysis and data modelling so you need to ensure you can handle that and manage it and also be able to support managers and leaders in their efforts to respond or you can get stuck in data analysis/ paralysis. 

    There are lots of great companies who specialise in this and can help you to deliver it - using an external company does provide distance, trust, confidentiality and access to expertise- and it doesn't have to be expensive especially when you add in the time of the internal team to learn, develop, do the data and diagnosis. I'd avoid Gallop et al. I'd go for a company or partner that is smaller and can do bespoke work with your business and truly partner with you long term. 

    Happy to recommend some companies if you like. 

Reply

  • Hi Nunzia, you have some good ideas below. Following up is critical. Confidentiality is critical so if you are going to use an internal survey tool and survey you won't be able to guarantee that. You will also have to do a lot of internal analysis and data modelling so you need to ensure you can handle that and manage it and also be able to support managers and leaders in their efforts to respond or you can get stuck in data analysis/ paralysis. 

    There are lots of great companies who specialise in this and can help you to deliver it - using an external company does provide distance, trust, confidentiality and access to expertise- and it doesn't have to be expensive especially when you add in the time of the internal team to learn, develop, do the data and diagnosis. I'd avoid Gallop et al. I'd go for a company or partner that is smaller and can do bespoke work with your business and truly partner with you long term. 

    Happy to recommend some companies if you like. 

Children
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