We've all seen it, or perhaps experienced it ourselves.
Someone is brilliant at their job. They're knowledgeable, highly capable, respected by their colleagues, and naturally become the obvious choice when a management opportunity comes along.
But managing people is a very different skill from doing the job itself.
Many managers find themselves leading teams not because they set out to become leaders, but because they excelled in their previous role. They're often referred to as "accidental managers."
This has been a big topic of conversation in my house recently. My 21-year-old daughter has applied for a Team Leader role after doing exceptionally well in her current position. One of the interview questions she was asked was how she would feel managing colleagues who have been with the organisation longer than her, people who applied for the role and weren't successful, and even friends she currently works alongside.
We often promote people because they're great at what they do, but we don't always equip them with the skills needed to manage people, navigate difficult conversations, build credibility, or lead former peers.
Management can be one of the most rewarding roles in an organisation, but it can also be one of the most challenging. The impact a manager has on employee experience, engagement, wellbeing and performance is huge.
There may be some new managers out there that could do with a bit of moral support or some practical advice and guidance to support them on their new journey so I’d love to hear your experiences and tips for those stepping into leadership for the first time.
Looking back, what's one piece of advice you wish you'd been given before managing people for the first time?
Or, if you're new to management, what's been your biggest learning so far?
P.S. I'll be sharing these tips with my daughter too , so thank you in advance for any words of wisdom!
As a little return from me, the CIPD and FutureLearn offer a free People Management Skills course that's ideal for aspiring, new, or existing line managers looking for a refresher.
The course takes around 3 hours per week over 5 weeks and covers practical people management skills to help build confidence in leading others. There's also the option to purchase a certificate on completion if you'd like one.
Feel free to share it with anyone who is stepping into management for the first time, considering a leadership role, or simply looking to strengthen their people management skills.