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No formal quals but some experience... considering L5

Laura

I have no formal qualifications but i have been in retail management for 10+ years. Throughout that time HR practices have always been an integral part of my role. After having my baby, i'm looking to get out of retail and into a more stable line of work once maternity finishes.

I'm considering my level 5 diploma through ICS whilst im off work as I will have a little more time on my hands. Has anyone been in a similar situation and can advise how they found it?

Is level 5 what i should be looking at or should i start at 3 seeing as i havent officially worked in the field?

Has anyone used ICS and has feedback on them?

Any help or pearls of wisdom would be greatly appreciated.

Thanks, Laura.

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  • By "ICS", I assume you mean the Institute of Customer Service.

    If so, I have had a good amount of time working with them and I rate their training highly... in customer service.

    If you wish to pursue a career in HR, it makes little sense, though, to complete a course with anyone other than the CIPD. Organizations like the ILM also provide HR-related training, some of which is recogized by the CIPD as contributing towards completion of CIPD courses, but a Lvl 3 ILM certificate in HR is very much *not* the same thing as a Lvl 3 CIPD qualification and it will be the same with the ICS.

    As you may have gathered, I - like others here - think that the place to start for someone not already working in HR is Lvl 3, not Lvl 5. I would recommend Lvl 5 to someone who had risen into an HR Manager role on a QBE basis, or a working HR Advisor who already have Lvl 3 and wanted to bootstrap themselves to a more senior role.
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  • By "ICS", I assume you mean the Institute of Customer Service.

    If so, I have had a good amount of time working with them and I rate their training highly... in customer service.

    If you wish to pursue a career in HR, it makes little sense, though, to complete a course with anyone other than the CIPD. Organizations like the ILM also provide HR-related training, some of which is recogized by the CIPD as contributing towards completion of CIPD courses, but a Lvl 3 ILM certificate in HR is very much *not* the same thing as a Lvl 3 CIPD qualification and it will be the same with the ICS.

    As you may have gathered, I - like others here - think that the place to start for someone not already working in HR is Lvl 3, not Lvl 5. I would recommend Lvl 5 to someone who had risen into an HR Manager role on a QBE basis, or a working HR Advisor who already have Lvl 3 and wanted to bootstrap themselves to a more senior role.
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  • in reply to Robey
    Hi Robey

    ICS Learn offer the CIPD courses via distance learning- I suspect this is who Laura was referring to.

    Welcome Laura - I used Avado for level 5 Diploma and wouldn't recommend based on my experience, (poor tutor). Unfortunately, I haven't used ICS to compare though!

    Knowing the practical requirement involved in my level 5 Dip, I was thankful to be completing it whilst IN an HR role as I could use real examples based on the work I was doing. If you're not in a position to do this, I would also recommend level 3 to begin with.

    Kind regards
    Laura