CIPD Members Survey 2018

I too personally found it far too lengthy and convoluted and generally steering away from seeking frank and honest answers to fundamental questions about what CIPD members really think about their organisation. I’ll readily admit that I have my particular hobbyhorses / long-standing agenda in this regard, but I have to say that I don’t feel the survey explored these all that much.

So Mr Boyd How much do you like the CIPD - A lot or a great deal?

The good old Curate's Egg comes immediately to mind, Peter!

Entertainingly, I was completing it, and at my first slightly negative comment, it crashed and lost everything....

Not deliberate, I assure you ;)

Annabel, that is what I think happened with me. Kept getting to the questions about 'thinking about renewal' and each time I answered 'had to think very hard about it' (or whatever wording was used) it sent me back to the beginning. Obviously, did not want any negative or at least non-positive comments. Think results will not be a true reflection so not convinced it is a worthwhile effort for anybody.

I did feel as though I was being asked the same or similar questions repeatedly, or more follow up questions on areas I'd already said weren't of interest to me. Maybe a smarter survey workflow would have made it less cumbersome to complete from a user persepctive.

Hi Susan,

Obviously, did not want any negative or at least non-positive comments.

Alas, the survey platform is not as intelligent as that. A coincidence, I assure you.

conspiracy theories ;)

Was it Steve Bridger on the Grassy Knoll with a lap top all those years ago :-)

Not me 'guv; I was a mere twinkle in my parents' eyes.

Hi Annabel,

Katherine from the Customer Research team here at CIPD. I am very sorry you experienced some technical errors there. please rest assured the responses you did provide have been collected and will be used. Unfortunately you mist have been in the survey at a time when we had to go in and do some essential maintenance, the downside to that being some people would have been "booted out" of Survey Monkey. That is clearly less than ideal, but it is unfortunately the way our survey tool works.
If you have any specific feedback to provide us from a membership perspective you can always email us directly at
customerresearch@cipd.co.uk

Kind regards,
Katherine

Hi Annabel,

Katherine from the Customer Research team here at CIPD. I am very sorry you experienced some technical errors there. please rest assured the responses you did provide have been collected and will be used. Unfortunately you mist have been in the survey at a time when we had to go in and do some essential maintenance, the downside to that being some people would have been "booted out" of Survey Monkey. That is clearly less than ideal, but it is unfortunately the way our survey tool works.
If you have any specific feedback to provide us from a membership perspective you can always email us directly at
customerresearch@cipd.co.uk

Kind regards,
Katherine